Phone no longer supported!!! [Investigating]

Hatrix

Just realized that the new update says my device (phone) is no longer supported to play this game... Which sucks for me after playing for a few years now. But I'm wondering what is required for a device to be compatible now? Do I need to upgrade my 4G to a 5G network, or need more powerful hardware with a lot of storage to back up everything? Just wondering if anyone else has a better idea of what is required to be able to continue playing? I've never had this issue before.

lordhumungus

Same issue on my Kindle 8.  I've spent a lot of time and money on this game.  I'm beyond pissed

07171984

Same here. Fire 10 tablet no longer supported. 

mobrogg

I have the same problem on Samsung Tab S2 9.7 (2015), i hope this issue can be solved.

Magic:PQ Support Team

Hello guys,

I apologize for the inconvenience caused.

Our team is investigating the problem but unfortunately has not yet found a possible cause.
I ask that if you have any updates on the issue please let me know, all information is important to help us investigate.

Again I apologize for the inconvenience and thank you for your patience and help.

Rebeca.

Boogeyman

Oktagon_Support said:

Hello guys,

I apologize for the inconvenience caused.

Our team is investigating the problem but unfortunately has not yet found a possible cause.
I ask that if you have any updates on the issue please let me know, all information is important to help us investigate.

Again I apologize for the inconvenience and thank you for your patience and help.

Rebeca.

Any update.  I cannot download this on any of my phones ... It is not in the play store either because of this.  

Fire Tablet 8
Motorola Cell Phone Z2
Nox Player - No Options work