Lost Everything

Unknown

Checking the App Store on iOS, I saw there was an update. Tried to download the update, loaded for a second, then said update again. Went into the app, played the first bonus round and beat it. Upon completion, the "collect reward menu came up with 99 Treasure chests, and 99 bags. I couldn't click the "collect rewards" to collect my rewards. I closed the app, and upon return, all of my progress was lost.