No shards given

I just cashed in a few LL tokens.

I got zero 4* and 5* shards for my favorited characters.

Anyone else having this issue?

Comments

  • bluewolf
    bluewolf Posts: 7,111 Chairperson of the Boards

    Same here. Tested a Heroic. No shards received.

    Checked my faves before and after.

  • LavaManLee
    LavaManLee Posts: 1,936 Chairperson of the Boards

    Triple confirmed. And it definitely worked earlier today when I opened them, like at 5 PM Eastern time or something like that. So this is a change within the past 5 - 6 hours.

  • bluewolf
    bluewolf Posts: 7,111 Chairperson of the Boards

    It does seem to be fixed now for me and others. You may need to restart if you haven’t already.

  • LavaManLee
    LavaManLee Posts: 1,936 Chairperson of the Boards

    Yep. It is working again. At least for me.

  • stef_focus
    stef_focus Posts: 209 Tile Toppler

    Well, the guaranteed shards are working for me, but I haven't seen any bonus shards in a long time. Is that just my bad luck, or has the problem migrated?

  • bluewolf
    bluewolf Posts: 7,111 Chairperson of the Boards

    @stef_focus said:
    Well, the guaranteed shards are working for me, but I haven't seen any bonus shards in a long time. Is that just my bad luck, or has the problem migrated?

    I consistently get bonus shards.

    Got a fair amount, recently. Like today.

  • entrailbucket
    entrailbucket Posts: 8,367 Chairperson of the Boards

    @stef_focus said:
    Well, the guaranteed shards are working for me, but I haven't seen any bonus shards in a long time. Is that just my bad luck, or has the problem migrated?

    If you're opening tokens and not getting them, it's possible that it's a device/OS thing. There are still platform-dependent bugs in Unity.