Unmovable tiles during puzzle nod? That`s enough

Ok - once again (like almost everyday) got unmovable tiles bug - this rime in this nod with expiring countdowns...

As for me it was once roo many times...

So from today - i am going to post here (almost) the same post EVERY TIME i meet this bug - no matter how many times per day it will happen. Also i am going to send this message to support

Did i mention that i am still waiting for PROPER compensation for "Victory banner" bug, because of which i could not play for 2 weeks?

Ok, firstly a little reminder:
was not able to normal play (force restart game after every fight) between 4.07 and 18.07 12:30 Warsaw time
Because of this i lost:

  • all rewards from that "Welcome to S.H.I.E.L.D". quest
  • all Deadpool Daily rewards (all 3* from this time and 45 hero points for each day)
  • all rewards (until 70 hero points reward) from "Lost in Time" and "Cosmic chaos" stories
  • all rewards (especially costumes) from that Season pass - was able to reach only 26 lvl, and usually got no problem with finishing all tasks except that with 15 wins using proper cover...

What i received as a compensation? Was it 15 ticket with Hawkeye 3* as one of them?

If game devs can`t fix their product - i will force them to ban me for spam, but they will receive information about EVERY BUG

Comments

  • KGB
    KGB Posts: 4,022 Chairperson of the Boards

    Can you describe what happened when it got to that state? Did you fire a power, make a match, did an CD expire doing damage etc?

    For the first time ever I recently had the unmoveable tile freeze happen to me in a battle. It came during an unusual interaction of passives, CD's and the character with the CD dying during the interaction so that I think it hung up the process of resolving the long interaction.

    That's why I'm asking what led to it.

    KGB

  • phoenixlk
    phoenixlk Posts: 41 Just Dropped In

    I must admit i am not so 100% sure - but i was using the same team from yesterday (Medusa, Polaris and - to complete 15 win mission - Black Panther Civil war) and it happened only once...

  • Krazy
    Krazy Posts: 107 Tile Toppler
    edited 8 January 2026, 20:01

    This has been going on since June.
    I put a GIF here:
    Forum

    It is caused by a timing issue (bug) in the code.
    I've reproduced it dozens of times, and every time it is not quite my turn.
    It only happens when a character with a "passive" ability triggers.
    So a Medusa, Polaris team is more likely to happen
    While (or slightly before) a passive banner "Resolute Queen", "Particle Accelerator" "Electromagnet Resonance", "Flames of the Faltine" etc.
    is being displayed on the screen, click on a tile.

    If neither team has passive abilities or equipped supports supports, I have never seen it happen.

    You are forced to quit, and take damage.
    I call it a critical bug

  • phoenixlk
    phoenixlk Posts: 41 Just Dropped In

    Ok, so i am not the only one with this... Thanks for reply...

    Btw - just to clear this:

    People here are helpful, so it is not against You or anyone from this forum

  • phoenixlk
    phoenixlk Posts: 41 Just Dropped In

    @Krazy
    Guess which bug has back after 10 days...
    Well - second fight today with this team - first one (that "higher" in Deadpool daily) was ok...

  • Krazy
    Krazy Posts: 107 Tile Toppler
    edited 19 January 2026, 11:40

    The only advice I have is: "Don't touch the screen while animations are still happening"
    Obviously this slows down game play.

    Dr. Strange's yellow "Flames of Faltine" is passive. So a banner pops up when it fires.
    It pops up when it is the enemies turn (because they fired an ability)
    Best I can tell, the game thinks "The players passive banner just fired, they just touched the screen, so it must be the enemies turn."
    Enemy: "Um it is not my turn I just went, and you killed Thor because of it, I'm not moving."

    @phoenixlk
    It is caused by your teams passive abilities (either a character or a support)
    I've recreated the issue 100+ times.
    Never with a team that had no passive abilities/supports.

  • phoenixlk
    phoenixlk Posts: 41 Just Dropped In

    so it should be everytime Strange is using his passive - right? I`m using this team 4 times in Deadpool daily (in fact - every time i can use 3 * ... - twice got forced 3 stars instead of Omega Red) and has 10 days without this bug...
    Not questioning your advice - just trying to give as many informations as it possible

  • Krazy
    Krazy Posts: 107 Tile Toppler

    Nope not every time, it is a weird timing issue.
    If it was easy to reproduce, then they would have fixed it.

    Probably something more like: If a tile is attempted to be moved by a user, while a passive triggered by an enemy, during the first 5 video frames of the "sliding banner"

    All of the above must occur at the same time. (That is just a guess)

  • phoenixlk
    phoenixlk Posts: 41 Just Dropped In

    so wait and see?:)

  • Jarvis_Jackrabbit
    Jarvis_Jackrabbit Posts: 102 Tile Toppler

    I’m getting pretty tired of wasting boosts, health packs, etc. as a result of bugs. I could still move tiles in the pics shown here, but my matches weren’t counting. There are 5 green tiles in a row here, and my 1as5 Jugg went down for no perceivable reason because all I was doing was firing his green.