LOL! They’ve turned off reviews in the App Store!

Kaazz
Kaazz Posts: 240 Tile Toppler
in MPQ General Discussion

I went to write a review after this latest update fiasco, and they’ve disabled new reviews. Not a surprise since all the recent reviews were roasting them for what a disaster it is!

Here’s what I had planned to write:

I’ve played this game for over 10 years. It’s been my favorite way to unwind in the evenings, playing at least a couple hours every night. But this latest update literally gives me a headache to play! All kinds of unnecessary animations during game play (explosions, bulging and pulsing tiles, characters moving around), and even switching between screens (images jumping before they settle into place, which looks intentional, not a bug). And then add in the slow scrolling, and the battery drain (playing less than an hour drains my iPad by 10%), and it’s really a painful experience. I’m afraid that if they don’t provide a way to opt out from all these unnecessary animations I will have to quit playing. It’s literally too painful!

Comments

  • entrailbucket
    entrailbucket Posts: 7,001 Chairperson of the Boards
    edited 29 July 2025, 04:51

    The Android store has plenty of reviews from yesterday. Does Apple let app developers turn off reviews? That would be pretty weird, but I guess Apple is pretty weird.

    Edit: both Apple and Android apparently have algorithms in place to try to mitigate review bombing. The MPQ devs didn't (and can't) turn off reviews.

  • DAZ0273
    DAZ0273 Posts: 11,478 Chairperson of the Boards

    If I was the Devs the very first thing I would do is pull Devpool from playable. It was always a bit self serving and not very funny but now you are proudly displaying a character with a “power” about bugs and shoddy customer service. The joke is biting you on the backside.

  • bluewolf
    bluewolf Posts: 6,347 Chairperson of the Boards

    I'm not sure about new reviews but the App store (apple) will let me update my existing MPQ review, which is where the "write a review" link takes me to.

    As I said elsewhere, people should review honestly and fairly. IMO a review bomb is one that either didn't engage with the product at all or had a giant chip on its shoulder (I have seen an MPQ review that gave it 1 star because of the Kitty Pride costume.) That said the game has annoyed a lot of people by making itself perform terribly on their devices.

  • Kross
    Kross Posts: 168 Tile Toppler

    I never understood the progression of "review bombing."

    I always took it to mean a plethora of bad reviews before a thing was even released. So it made no sense to review something before you could even see/play it.

    But it seems recently that review bombing just means when something gets a lot of bad reviews all at once.

    I mean if the thing (usually a movie or game) has been released review bombing is kind of impossible to prove. Maybe people just really hated the media.

    I remember this from the Acolyte, Star Wars show. The media said it was review bombed, when most people, including myself, just thought it was really bad.

  • DAZ0273
    DAZ0273 Posts: 11,478 Chairperson of the Boards

    There is always a difference between negative reviews from an agenda vs negative reviews from some thing that is able to be critiqued from a balanced perspective. Unity is a disaster. The fixes so far don’t work. What is R327?

  • bluewolf
    bluewolf Posts: 6,347 Chairperson of the Boards

    R327 is the next update which will have some undefined number of fixes and improvements. Supposedly coming this week yet.

  • DAZ0273
    DAZ0273 Posts: 11,478 Chairperson of the Boards

    Thanks, let’s hope that helps.

  • JoeHandle
    JoeHandle Posts: 689 Critical Contributor
    edited 29 July 2025, 17:35

    I posted my negative review back in 2015 and it still stands. A thing run by humans has capacity for doing untoward things. Surprise. If you like roster management, match-3, a/o comics lore and characters, in some combination and choose to participate anyway, you've been warned, ha.

    I have not reviewed it on Google Play ... and ... looks like I can. So, the OP is referring to Apple? Kindle? Probably Apple, I would guess. Don't know nothing about no apple anything. It would be surprising to me if publishers can diasable / block reviews anywhere, seems like that is a power the platforms would reserve unto themselves to prevent shenanigans.

  • NMANOZ1
    NMANOZ1 Posts: 165 Tile Toppler

    At least you are getting likes here, somebody out there loves you!

  • Beerce03
    Beerce03 Posts: 3 Just Dropped In

    @IceIX said:
    Just to pipe up here, we have not shut off reviews on any storefront. I'd be the one pressing the button if one even exists, and I haven't even looked into the existence of that functionality on any given platform. So if you can't post one, it's not us!

    I'm not a personal fan of review bombing, and I'm very against brigading for any game. But as stated by others above, low review scores are a way when warranted for players to get their points across in a tangible manner besides throwing it into the social media ether. Which, in our case we do our best to read so it's less useful. We've been tossing around forum threads, Reddit threads, heck, even some Youtube comments for the past couple weeks. So low review scores aren't doing anything to bring extra visibility to us. We're working as fast as we can already, have a build in process with a bunch of improvements and are working on more. The review scores aren't lighting more of a fire than already going at 100%. We're much better served as this point by any bug reports or platform instability reports than yet another 1-Star no comment review from NowMPQHater49 that doesn't give us any information to fix things.

    So, I get it. Not happy about any negative reviews rolling in (nor am I happy about it even when things are rosier, but still). But yeah, it's not us!

    This was a hilarious comment to read having now experienced the latest update that bricks the game and wipes accounts 😅

  • revskip
    revskip Posts: 1,139 Chairperson of the Boards

    @DAZ0273 said:

    @Beerce03 said:

    @IceIX said:
    Just to pipe up here, we have not shut off reviews on any storefront. I'd be the one pressing the button if one even exists, and I haven't even looked into the existence of that functionality on any given platform. So if you can't post one, it's not us!

    I'm not a personal fan of review bombing, and I'm very against brigading for any game. But as stated by others above, low review scores are a way when warranted for players to get their points across in a tangible manner besides throwing it into the social media ether. Which, in our case we do our best to read so it's less useful. We've been tossing around forum threads, Reddit threads, heck, even some Youtube comments for the past couple weeks. So low review scores aren't doing anything to bring extra visibility to us. We're working as fast as we can already, have a build in process with a bunch of improvements and are working on more. The review scores aren't lighting more of a fire than already going at 100%. We're much better served as this point by any bug reports or platform instability reports than yet another 1-Star no comment review from NowMPQHater49 that doesn't give us any information to fix things.

    So, I get it. Not happy about any negative reviews rolling in (nor am I happy about it even when things are rosier, but still). But yeah, it's not us!

    This was a hilarious comment to read having now experienced the latest update that bricks the game and wipes accounts 😅

    Nobody has had their account wiped. They literally have a copy of everything. As long as you have an in game name they can find you via CS.

    I appreciate you repeating this @DAZ0273 . There seem to be a lot of folks who never post here creating accounts to post about this and your information is helpful.

    Probably should be something the developers posted but at least someone is trying to help!

  • KGB
    KGB Posts: 3,739 Chairperson of the Boards

    @dianetics said:

    @DAZ0273 said:
    Nobody has had their account wiped. They literally have a copy of everything. As long as you have an in game name they can find you via CS.

    So it could be potentially wiped. Right?

    No. The only thing you can do is wipe your local save. Their copy of your account sits on their servers and is never erased so they can always restore it.

    KGB

  • Zarqa
    Zarqa Posts: 483 Mover and Shaker

    @dianetics said:

    @KGB said:
    No. The only thing you can do is wipe your local save. Their copy of your account sits on their servers and is never erased so they can always restore it.

    KGB

    If you don't know your in game username it's going to be difficult for CS to restore your account. That was what I was eluding to.

    If you made any in-game purchases, I am sure they can somehow link your payment details to your account as well. But probably after all the many (many!) more straightforward request have been solved, so might take a while.

  • DAZ0273
    DAZ0273 Posts: 11,478 Chairperson of the Boards

    @dianetics said:

    @KGB said:
    No. The only thing you can do is wipe your local save. Their copy of your account sits on their servers and is never erased so they can always restore it.

    KGB

    If you don't know your in game username it's going to be difficult for CS to restore your account. That was what I was eluding to.

    I guess but then not knowing that is a you problem not a them one.

  • Chrynos1989
    Chrynos1989 Posts: 489 Mover and Shaker

    @dianetics said:

    @KGB said:
    No. The only thing you can do is wipe your local save. Their copy of your account sits on their servers and is never erased so they can always restore it.

    KGB

    If you don't know your in game username it's going to be difficult for CS to restore your account. That was what I was eluding to.

    To be honest, if after years of playing you don‘t know your own ingame name, you probably should see a neurologist, not being rude, but I would actually be concerned if I couldn’t remember that after 11 years of playing

  • Dayraven
    Dayraven Posts: 41 Just Dropped In

    Lightbulb goes on over user SeeANeurologist’s head

  • DAZ0273
    DAZ0273 Posts: 11,478 Chairperson of the Boards

    @dianetics said:

    @DAZ0273 said:

    If you don't know your in game username it's going to be difficult for CS to restore your account. That was what I was eluding to.

    I guess but then not knowing that is a you problem not a them one.

    Developer releases an update that could potentially cause you to lose all your progress.
    That's totally a me problem. smh

    No not being able to remember the name you chose. Anyway, I am not defending the Devs nor going to be baited into any futile online scrap. I was just trying to help people.

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