Crashing

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SaltyRepertoire48
SaltyRepertoire48 Posts: 69 Match Maker
in MPQ Bugs and Technical Issues

I'm still seeing a few bugs but nothing I'd be worried about honestly. What really grinds my gears is that I can play easy matches, get through 1 and half matches and it crashes. I can play 1 hard match and it'll crash before I'm done. (Always losing life) I've even opened the game and laid it down. After a while it'll crash. What's up with that?

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  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    Phone is compatible

  • KGB
    KGB Posts: 3,726 Chairperson of the Boards

    Are you on Cell or WiFi when this happens?

    Wondering if a dropped internet connection would cause crashes.

    KGB

  • Krazy
    Krazy Posts: 36 Just Dropped In

    Dropped Cell or Wifi connection will to cause the game to hang. (on the rewards page you will see a blue swirl, when first starting you will see it stuck at 42%)

    Overheating, due to 100% CPU/GPU will cause the device/game to be throttled, and the application to crash.
    What model of phone might helpful information.
    Do you notice the game acts weird or slows down, right before a crash?

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @Krazy said:
    Dropped Cell or Wifi connection will to cause the game to hang. (on the rewards page you will see a blue swirl, when first starting you will see it stuck at 42%)

    Overheating, due to 100% CPU/GPU will cause the device/game to be throttled, and the application to crash.
    What model of phone might helpful information.
    Do you notice the game acts weird or slows down, right before a crash?

    It starts blinking (I guess that's what it's called) for a few seconds and shuts down

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @Krazy said:
    Dropped Cell or Wifi connection will to cause the game to hang. (on the rewards page you will see a blue swirl, when first starting you will see it stuck at 42%)

    Overheating, due to 100% CPU/GPU will cause the device/game to be throttled, and the application to crash.
    What model of phone might helpful information.
    Do you notice the game acts weird or slows down, right before a crash?

    It starts blinking. Like going black and back to the screen really fast over and over then shuts down

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @KGB said:
    Are you on Cell or WiFi when this happens?

    Wondering if a dropped internet connection would cause crashes.

    KGB

    You can time it within a min or so Everytime.

  • KGB
    KGB Posts: 3,726 Chairperson of the Boards
    edited 4 August 2025, 17:20

    @SaltyRepertoire48 said:

    @Krazy said:
    Dropped Cell or Wifi connection will to cause the game to hang. (on the rewards page you will see a blue swirl, when first starting you will see it stuck at 42%)

    Overheating, due to 100% CPU/GPU will cause the device/game to be throttled, and the application to crash.
    What model of phone might helpful information.
    Do you notice the game acts weird or slows down, right before a crash?

    It starts blinking. Like going black and back to the screen really fast over and over then shuts down

    I have not seen that and I am on a 2019 era phone (which is laggy as he-ll). What's your phone model?

    Also check your general phone settings as it relates to battery usage. If you have your phone set to battery save mode it might be force closing the game because it thinks (knows) it's using too much battery.

    KGB

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @KGB said:

    @SaltyRepertoire48 said:

    @Krazy said:
    Dropped Cell or Wifi connection will to cause the game to hang. (on the rewards page you will see a blue swirl, when first starting you will see it stuck at 42%)

    Overheating, due to 100% CPU/GPU will cause the device/game to be throttled, and the application to crash.
    What model of phone might helpful information.
    Do you notice the game acts weird or slows down, right before a crash?

    It starts blinking. Like going black and back to the screen really fast over and over then shuts down

    I have not seen that and I am on a 2019 era phone (which is laggy as he-ll). What's your phone model?

    Also check your general phone settings as it relates to battery usage. If you have your phone set to battery save mode it might be force closing the game because it thinks (knows) it's using too much battery.

    KGB

    That sounds logical. I'll have to mess with my phone to find all that. I'm on wifi.( Noticed I forgot to answer that part)

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    It might be unity games just won't work on my phone. Downloaded a few games and the unity games do the exact same thing. Blink out and close. Whatever it is I think its unity won't work on my phone. They say they're compatible but they must not be

  • KGB
    KGB Posts: 3,726 Chairperson of the Boards

    Yeah it sounds like your phone isn't good enough (CPU, Memory, GPU) to use the Unity engine. What model is it?

    KGB

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    Snapdragon 8 gen2.
    8 GB ram +256 GB rom

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @KGB said:
    Yeah it sounds like your phone isn't good enough (CPU, Memory, GPU) to use the Unity engine. What model is it?

    KGB

    I even did a factory reset. There's nothing else I can do from my end. Wife bought a new Kindle. You think the game will work on that? If it does, it'll be my new kindle

  • KGB
    KGB Posts: 3,726 Chairperson of the Boards

    @SaltyRepertoire48 said:
    Snapdragon 8 gen2.
    8 GB ram +256 GB rom

    That's your CPU. What's the phone model

    KGB

  • KGB
    KGB Posts: 3,726 Chairperson of the Boards
    edited 5 August 2025, 19:48

    @SaltyRepertoire48 said:

    @KGB said:
    Yeah it sounds like your phone isn't good enough (CPU, Memory, GPU) to use the Unity engine. What model is it?

    KGB

    I even did a factory reset. There's nothing else I can do from my end. Wife bought a new Kindle. You think the game will work on that? If it does, it'll be my new kindle

    Daz just bought a new android tablet (8 gigs of RAM) and said the game runs like a champ for him after his old one wouldn't run the game. Not sure about kindle specs these days in terms of RAM, CPU, GPU. I'd say as a minimum you want to be sure it can run full HD mode (1920x1080) on the graphics.

    KGB

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @KGB said:

    @SaltyRepertoire48 said:

    @KGB said:
    Yeah it sounds like your phone isn't good enough (CPU, Memory, GPU) to use the Unity engine. What model is it?

    KGB

    I even did a factory reset. There's nothing else I can do from my end. Wife bought a new Kindle. You think the game will work on that? If it does, it'll be my new kindle

    Daz just bought a new android tablet (8 gigs of RAM) and said the game runs like a champ for him after his old one wouldn't run the game. Not sure about kindle specs these days in terms of RAM, CPU, GPU. I'd say as a minimum you want to be sure it can run full HD mode (1920x1080) on the graphics.

    KGB

    It work great on the new kindle. I just can't sign I with my email. Only fb sign in option. I can't win for losing

  • Zarqa
    Zarqa Posts: 473 Mover and Shaker

    @SaltyRepertoire48 said:
    Phone is compatible

    Want to point out that Gymp28 posted a review of your phone in your other thread, indicating that your phone actually might not be compatible: https://forums.d3go.com/discussion/comment/1059185#Comment_1059185

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @KGB said:

    @SaltyRepertoire48 said:
    Snapdragon 8 gen2.
    8 GB ram +256 GB rom

    That's your CPU. What's the phone model

    KGB

    I15 max pro. I think that's what it said. I restarted my whole damn phone and don't see where I post a screen shot. Lol

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @Zarqa said:

    @SaltyRepertoire48 said:
    Phone is compatible

    Want to point out that Gymp28 posted a review of your phone in your other thread, indicating that your phone actually might not be compatible: https://forums.d3go.com/discussion/comment/1059185#Comment_1059185

    Then they should come out and say that.

  • Zarqa
    Zarqa Posts: 473 Mover and Shaker

    @SaltyRepertoire48 said:

    @Zarqa said:

    @SaltyRepertoire48 said:
    Phone is compatible

    Want to point out that Gymp28 posted a review of your phone in your other thread, indicating that your phone actually might not be compatible: https://forums.d3go.com/discussion/comment/1059185#Comment_1059185

    Then they should come out and say that.

    Eh what? I am not the devs. Just trying to explain why you might have your issues and making sure you’re aware that you might be wrong about compatibility

  • SaltyRepertoire48
    SaltyRepertoire48 Posts: 69 Match Maker

    @Zarqa said:

    @SaltyRepertoire48 said:

    @Zarqa said:

    @SaltyRepertoire48 said:
    Phone is compatible

    Want to point out that Gymp28 posted a review of your phone in your other thread, indicating that your phone actually might not be compatible: https://forums.d3go.com/discussion/comment/1059185#Comment_1059185

    Then they should come out and say that.

    Eh what? I am not the devs. Just trying to explain why you might have your issues and making sure you’re aware that you might be wrong about compatibility

    Plus all the negative thing that person was describing, I've never had. So more than likely they are probably mad at customer service or something (they sound mad mad) lol

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